Here at IHT we believe that there are 5 key points to consider when choosing who to work with. These are:

1) Experience
Could you ask for the name and address of a satisfied customer? Ask for level of experience with the exact nature of the job.

2) Product knowledge
Are they recommending the most expensive product or the product that best suits your needs?

3) Live Projects
Can they offer the name and addresses of their current customers to assess their service levels and reliability of installation?

4) Guarantee
Is the work and hardware fully guaranteed and backed by insurance with 3rd party liability for health and safety reassurance.

5) Budget
Are they a large double glazing firm looking to pressure sell an overly expensive project. Do they provide a detailed written estimate for you to look at in your own time?